Keifan post & Parcel delivery centre

Mystry unsolved This photo has taken on 17th of Jan. 2010 at 7.40am
I think this delivery office must be recorded in Guinness book of record for worst service, over staffed with unskilled workers.Anyway this is not my concern whether they are skilled or unskilled because it is up to the management of the postal system but I have funny story to tell you about keifan parcel delivery office which is still mystery unsolved to me till now. I wonder this how many parcels ends up undelivered in this officeone of my friend posted a packet from states during February 2009. I have tracked this parcel on usps website about posting. After couple of weeks later I went to keifan delivery office and asked to check for arrival of the packet. They searched through their papers but they said they couldn’t find it. I have requested the delivery office if I check myself. Thanks for their generosity for allowing to check their records. At last I managed to find tracking number from their records and gave them.Now they started looking for physical packet. At the end they couldn’t find the packet and asked me to go on the first floor in the post office where "mudeer altarood alwardah" is located. Lucky me I found it easily because there was no sign about it.I entered in the office and found there was few ladies staff in the office. I asked one of the ladies about this parcel then she said you could check these files.I checked piles of papers without any success and left the office till next visit.Next week I arrived bit earlier with plenty of time. They opened this office about 8.15 and asked the lady who opened the office. i have asked her to search the packet. After few minutes search she couldn’t find the packet. I asked that lady what is next then if she could suggest something to find this packet. She said best thing is talk to the manager which is "mudeer turood al waridah". I asked her where I could find him. She said here is his office but he is not in. I asked her where he is?I asked her if she could find him for me. It was so nice of her she went out and called this mudeer who was busy in chatting.

Packet posted from states to kuwait in 2009 delivered to Australia in 2008?

Anyway he came in the office and told me have a seat. I asked about the packet. He said let me check it on the computer. I asked him why many parcels failed to reach its destination in the Kuwait while he was busy in fiddling with tracking information on usps website.He replied that sometimes they just send papers only and no packets. Is it possible? He said yes.I told him why in states or uk most well 99.99% packets reaches its destinations without any trouble. I don’t know he gave me some stupid answer to my question which was something arriving post through Dubai something.After few minutes he managed to track my item on line and got print out for me. He said this item was delivered to Australia in august 2008.It shocked me when he said delivered in aug.2008 to Australia.Do you believe on his big lie to get rid of me.After that I asked him to give me his telephone number. He took the paper and wrote his mobile number with his official stamp that’s why I knew he is "mudeer turoodh Al waridah

Now day before yesterday i talked to another gentleman about this parcel and he took my mobile phone and waiting for his response today is 13 of January of 2009. Iam thinking to contact Guinness book of record to put Kuwait post for listing as record holder


This photo has taken on 17th of Jan. 2010 at 7.40am (official working time starts at 7.30am because i posted letters at 7.30am upstair in the post office)
I have found a complaint box at the main entrance and dropped a note for minister of communication as complaint with my contact details.See what happens? I will keep you updated with new developments

18-1-2010
today i have tried to contact again about this parcel and still no success. I will ring them again and see what happens

19-1-2010
I have spoken to Mr.Jassam Al siraj who is director of this department. According to him if foreign post offices ask to return the packages then they return it otherwise they pack undelivered unclaimed packages and give to other government department.I told him according to international postal treaty unclaimed postal items must be returned to its sender. Iam going to call him again at 12 midday. see what else he has to say.