Friday, December 20, 2013

Complaint Boxes in kuwait



High vegetable & fruit prices and quality is too low according to International food standards. In some cases infected and rotten vegetables being sold in the super markets
Of  Kuwait. It is all hidden during packaging process. Suppliers or producers use these packaging to hide their low quality produce as good quality. If you buy a good looking vegetable box and in some cases you find all rotten stuff or low quality hidden in the bottom piles. In some cases Carrots in red / pinkish  (same color as carrots to show good stuff) plastic bags and lettuce in light green plastics.




Kuwait has good set up of food and health control offices in every area to control the quality of food. They have offices with lots of staff in every area of the country. If Kuwait has this type of good setup then why this practice is going on since I don’t know when? If you buy a box of small potatoes they pack small potatoes on top and bury bigger one in the bottom of the box. If you buy a box of bigger potatoes in this case they pack bigger one on top and hide small one in the bottom. Why they don’t sell it separately small and bigger ones. What about potatoes with cuts and infected by wire worms. Let’s say I have no objection on small and big because it is due to nature but why in European countries if you buy a bag of potatoes or onion in most cases these are of same size, creed and shape. In some cases I found out potatoes are infected by wire worm,

The problem with wire worm is that it goes through whole potatoes. I don’t know whether it is safe to eat boiled potatoes with wire worm infection.  According to European food and safety shopkeeper is responsible for food vegetable he is selling. The supper markets specify to the suppliers about size quality of the produce. In the case of Kuwait most business is monopolised by coop supermarkets which is controlled by government and supposed to be cheaper than other shops. It should be fresh, better quality and safe for human consumption. In the case of lettuce it is usually infected and sometimes you find people in coops removing rotten leaves of lettuce and repacking. I would like to say if you have healthy lettuce you don’t have to go through this process. If it gets rotten then it is not healthy as long as you keep it at right temperature. The coops are getting fatter and fatter day by day. This is case with other super markets as well like Carrefour, Giants, sultan centre, city centre and other markets because the suppliers or producers are the same ones. Where are these people over staffed sitting, chatting or busy in shopping during their office hours to control the situation? They are one cause of over crowding on the roads because they are absent from their office. You go to libraries post offices; consumer protection centres (Istlahkia) electric department even courts and health departments. Kuwait is the country where most super markets and shopping malls are very busy during office hours because absent staff from the the government office you find in these place.

I have recently visited the clinic next to the sultan centre in salmiya surprised to know receptionists are absent from the different departments and their technical staff is performing their duties. I went to cashier and people are waiting outside the door but he/she is absent. I have visited testing lab receptionist was absent and the person on the reception (sure medical staff wearing white lap coat) told me go to other labs. I have asked where? She told me all private clinics have labs. I went to the eyes ear nose clinic receptionist was absent and lab. Staff was performing their duties





I had recently a case in the raqai courts. Kuwait has very good courts but in one instance I have noted the judge is waiting for his secretary because he was absent. Another instance secretary was late and he forgot his office keys. The judge has given judgement and could you imagine that Egyptian secretary wasted my three trips to the courts to get copy of judgement just for  ½  Kd. As soon as he was sure that Iam going to pay these porters wearing Blue lined shirts the secretary instantly gave file to take to stamping and entry department.


Now coming to another thing which is very important for human beings is most chrome plumbing fittings being sold in Kuwait get rusty after few weeks. It means if you are using these on water filters that mean filter fittings are mixing rust into the drinking water. Even I have found some filters has built in fittings which get rusty in few weeks. First my appeal to the importers of these fittings please keeps in mind the health of your fellow human beings when you import these fittings. The health or environment department should take quick and serious action to improve quality of water to safe guard health of the local population 

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